Secure SIP Connections and VoIP Interoperability
Unified Communications or Unified Messaging, including Voice over IP (VoIP), is a transformative technology, offering organizations greater flexibility, improved service and significant cost savings. However, because of technical and security challenges, many organizations limit its use to behind the firewall. The UM Labs SIP Security Controller is a plug-in appliance designed to address these challenges and deliver on the full promise of VoIP.
VoIP implementation challenges can be classified into three distinct groups, each requiring a specific solution:
- SIP Connectivity Solutions - Effective VoIP systems must provide consistent call connections and quality beyond
the corporate firewall. This can be a real challenge to existing networks.
- SIP Security Solutions - Malicious Session Initiation Protocol (SIP) attacks pose a growing risk to VoIP systems,
and require a specialized approach.
- Encryption Solutions - Unlike traditional phone systems, VoIP conversations over the public internet are subject
to eavesdropping and unauthorized recording.
Solutions
Benefits
Simple to Get Started. A plug-in appliance comes pre-configured with everything you need - no add-on modules to licence and install.
Reduce Network Complexity. Provides automatic control of all SIP network traffic issues including NAT traversal - no need to reconfigure your firewall or add a separate voice network.
Simplify SIP Trunk Connections. Easily connect your IP PBX to any Internet Telephony Service Provider without complex set up work, or opening ports in your firewall.
Easily Connect to Other Systems. Provides interoperability between most popular IP PBXs. If that's not enough, a scripting toolset is included to add your own extensions.
Extend Service Everywhere. Without any additional work or VPN, users receive full VoIP service at any location: office, home, or public hotspot - on any device. Resolves all complex routing and far-end NAT traversal issues.
Improve Call Quality. UM Labs products can improve VoIP call quality by supporting your network provider's efforts to prioritize voice traffic.
Protect Against Call Monitoring. End-to-end encryption of all voice and video traffic ensures privacy on all devices, including cell phones.
UM Labs - Case Study
Customer: Multinational Media Organization
Problem: VoIP calls between several business units, using different IP PBXs from Avaya, 3Com and Nortel, were not possible due to incompatibilities in specific vendor extensions. This problem was not resolved after weeks of technical trouble shooting.
Solution: Installation of UM Labs EC-4200 SIP Security Controller solved all connectivity issues in less than 1 day.